Toby Osmond
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WELCOME
I am a father, brother, husband, son, artist, author, lawyer, marketer, and business management expert.
I am an award-winning retail leader who has expanded brands to Asia, USA, Europe, and Australia.
ACHIEVEMENTS
Awards
Apps
Projects
ROI
I develop and execute growth strategies resulting in revenue increases, market share expansion and
enhanced brand recognition.
I consult clients on technology that connects customers to the businesses purpose. I leverage the power of technology to target, scale and grow an organization.
My focus is on the customer. I strive to find the nexus between both customer and business
need. The result is customer satisfaction and business growth.
The best business plan is a happy customer.
I lead teams to engage in change with a mix of enthusiasm and ambition. My goal focused implementation aligns with the strategic priorities of the organization and results in long term adoption with minimal friction.
RESUME
Coolzy.com
2021-Current
Chief Operating Officer
Winner of the 2023 Australian Business Award for Eco-Innovation, we are a start-up changing the air conditioning industry through the introduction of novel and innovative design features. The business is focused on carbon reduction, human productivity increase and
sustainable environmental cooling solutions.
HobbyKing.com
2018-2019
Chief Executive Officer
A multi-national e-commerce business at the forefront of drones, 3D printing and advanced electric motors and batteries. Named by Wired magazine as the largest
drone retailer in the world. Included in the Power Retail 100.
HobbyKing.com
2011-2018
Vice-President Sales and Marketing
Led new market growth in Europe, USA, South America and Australia resulting in YoY 50%+ revenue gains turning a $30m business into a $300m business within 5 years.
Top 50 People in E-Commerce 2024
Each year Inside Retail Australia, names their Top 50 in E-Commerce and in 2024 I was delighted to find that I had been named on the list.
International Trade 2022 - West Australian Small Business Award
2021 Close Comfort was rebranded to Coolzy.com and an international expansion commenced. The new market expansion was conducted into Europe, USA and Indonesia. This resulted in a significant sales increase for the business as well as thousands of new customers.
Best Campaign 2024 - Product Review
Each year ProductReview.com.au awards a product or company within each vertical for the overall experience that they've given their customers. The criteria for the award is comprised of an amalgum of customer reviews, customer interactions, business interactions, quality and quantity. To win within your own vertical is considered a high achievement given that it's an award given by customers among fierce competition from competitors. Coolzy.com were the first business to win this award three times in a row within this vertical.
Best Campaign 2023 - Product Review
Each year ProductReview.com.au awards a product or company within each vertical for the overall experience that they've given their customers. The criteria for the award is comprised of an amalgum of customer reviews, customer interactions, business interactions, quality and quantity. To win within your own vertical is considered a high achievement given that it's an award given by customers among fierce competition from competitors. Coolzy.com were the first business to win this award twice within this vertical.
Best Campaign 2022 - Product Review
Each year ProductReview.com.au awards a product or company within each vertical for the overall experience that they've given their customers. The criteria for the award is comprised of an amalgum of customer reviews, customer interactions, business interactions, quality and quantity. To win within your own vertical is considered a high achievement given that it's an award given by customers among fierce competition from competitors.
"As a leader, he would always be accessible, and ready to deep dive into customers' feedback - which makes him great at leading teams and creating a vision to grow the business.."
Kunal Mittal
Digital Product and Program Manager
"Toby is an inspiring leader who is passionate about what he does and it's infectious.."
Rebecca Bestowros
Digital Marketing Manager
"I'm proud of what Toby and I achieved in our 5 years working together and none of it would have been possible without his strategic leadership, operational excellence and most importantly his guidance and mentorship."
Chris Henderson
Head of Business Intellingence
CONTACT